The emPerform team prides itself on dedicated and helpful customer support. Our friendly and knowledgeable support staff is committed to proving the one-on-one, personalized support necessary to ensure that you feel 100% comfortable using your instance of emPerform. We offer ongoing support by
phone, over the web, or on-site. |
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Tailored Support: Tailored support plans can be crafted for each client to reflect their training needs. |
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Online Support: HR administrators are granted access to the emPerform Customer Self-Serve Portal accessible through the ww.employee-performance.com website. This portal contains downloadable user guides, update links, and support request forms. |
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Support Representatives: emPerform support representatives are fully committed to providing fast and reliable support to customers. Clients are able to reach support during regular business hours via phone or email and can expect a prompt reply. |
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User Guides: HR administrators are provided with emPerform user guides to use for quick referencing and product instructions. Tailored documentation is also given to each client. This custom information ensures that users are able to reference information on their particular instance of emPerform. |
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Administrator Training: Admin. Training is included with any implementation package. Our team of qualified staff ensures that you are able to configure your instance of emPerform. |
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User Training: Customized user guides and slides are included with every emPerform implementation package. |
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Additional Resources: emPerform clients receive customer newsletters, customer-specific best- practice webinars, and are guaranteed to receive the latest news, offers, and updates from emPerform. |
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| Training is included with all emPerform implementation packages. Additional training services can be obtained as needed. Contact us today to get a quote for a training & support package to suit your organization’s needs. |
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Contact us today to get a quote
